Privacy Policy

Welcome to Jet's Pizza (hereinafter referred to as "we," "us," "our," or "the Company"). We operate the website pizzas-jets.click and provide food-related services to our customers across the United States. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you visit our website, place orders, or otherwise interact with our digital and physical services.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in full compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and other applicable federal and state regulations.

By accessing or using our website at pizzas-jets.click, placing an order, creating an account, or providing us with your personal information in any way, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of our website and services immediately.

We encourage you to read this Privacy Policy carefully and in its entirety. If you have any questions, concerns, or requests related to your privacy or this Policy, please contact us using the information provided at the end of this document.

1. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of data we collect are outlined below:

1.1 Personal Identification Information

When you interact with our website — whether by creating an account, placing an order, contacting customer service, subscribing to our newsletter, or participating in promotions — we may collect the following personal identification information:

• Full name
• Email address
• Phone number
• Billing and shipping address (including street address, city, state, and ZIP code)
• Username and password (stored in encrypted form)
• Date of birth (where applicable for age verification purposes)
• Payment information (credit/debit card details, which are processed securely by our payment processors and not stored directly on our servers)
• Dietary preferences and special instructions you voluntarily provide with your orders

1.2 Usage and Behavioral Data

As you navigate and interact with our website, we automatically collect certain information about how you use our services. This includes:

• Pages visited and content viewed on our website
• Time and date of your visits
• Duration of your sessions on our website
• Products browsed, added to cart, and purchased
• Search queries entered on our website
• Referring URLs and websites that directed you to our site
• Clickstream data tracking your navigation path through our website
• Error logs and performance data related to website functionality

1.3 Device and Technical Information

We collect technical information about the device and network you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Device type (desktop, tablet, mobile device)
• Screen resolution and device identifiers
• Internet service provider (ISP)
• Geographic location data (derived from your IP address, at the city or region level)
• Language preferences set in your browser

1.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with our website. Please refer to Section 7 of this Privacy Policy for detailed information about our use of cookies and tracking technologies, your choices regarding cookie settings, and how to opt out.

1.5 Communications Data

When you contact us via email, phone, web form, or any other communication channel, we may retain records of those communications, including:

• The content of your messages and inquiries
• Customer service tickets and their resolution history
• Feedback, reviews, and ratings you submit
• Responses you provide to surveys or questionnaires

1.6 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social media platforms if you connect your account or interact with our social media pages
• Analytics providers and advertising partners
• Delivery service partners and food aggregator platforms
• Payment processors and financial institutions
• Publicly available sources

2. How We Use Your Information

We use the personal information we collect for a variety of business and operational purposes. Specifically, we use your data to:

2.1 Service Delivery and Order Fulfillment

• Process, confirm, and fulfill your food orders, including delivery and pickup arrangements
• Manage your account and provide you with access to account features
• Communicate with you regarding your orders, including order confirmations, estimated delivery times, and order status updates
• Process payments and issue refunds where applicable
• Arrange delivery logistics and coordinate with third-party delivery partners

2.2 Customer Support

• Respond to your inquiries, complaints, and customer service requests
• Investigate and resolve disputes or issues related to your orders or account
• Provide technical support for our website and digital services

2.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and discounts, where you have consented or where permitted by applicable law
• Notify you of new menu items, limited-time offers, and seasonal promotions
• Conduct loyalty programs, referral campaigns, and contests
• Display targeted advertisements on our website and third-party platforms based on your browsing behavior and preferences

You may opt out of marketing communications at any time by following the unsubscribe link included in our emails or by contacting us directly at [email protected].

2.4 Analytics and Website Improvement

• Analyze usage patterns to understand how visitors interact with our website
• Identify and fix technical issues, bugs, and performance bottlenecks
• Conduct A/B testing and feature evaluation to improve user experience
• Develop new features, menu items, and services based on customer behavior and preferences
• Generate aggregated and anonymized reports for internal business intelligence purposes

2.5 Legal Compliance and Safety

• Comply with applicable federal and state laws, regulations, and legal obligations
• Respond to lawful requests from law enforcement agencies, courts, or government authorities
• Enforce our Terms of Service and other applicable policies
• Detect, prevent, and investigate fraud, unauthorized access, and other security threats
• Protect the rights, property, and safety of our customers, employees, and the public

2.6 Business Operations

• Maintain accurate business records and financial accounting
• Conduct internal audits and business performance evaluations
• Support potential mergers, acquisitions, or business restructuring processes

3. Data Sharing with Third Parties

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own independent marketing purposes without your explicit consent. However, we may share your information with certain third parties in the following circumstances:

3.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf, including:

• Payment processors: To securely handle payment card transactions and prevent fraud
• Delivery partners: To fulfill delivery orders and coordinate logistics
• Email and marketing platforms: To send promotional communications and manage email lists
• Analytics providers: Such as Google Analytics, to help us understand website usage
• Cloud hosting and IT services: To host and maintain our website and databases
• Customer support tools: To manage support tickets and customer communications
• Advertising networks: To display relevant ads on our platform and third-party sites

These service providers are granted access to your personal information only to the extent necessary to perform their contracted functions, and they are contractually obligated to protect your data, maintain confidentiality, and use it solely for the purposes we specify.

3.2 Legal Requirements

We may disclose your personal information if we are required to do so by law or in the good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Enforce our Terms of Service or protect our legal rights
• Prevent or investigate possible wrongdoing, fraud, or illegal activity
• Protect the safety and security of our users, employees, or the general public

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and if the new entity's privacy practices differ materially from this Policy.

3.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data with third parties for research, analytics, or marketing purposes. Such data cannot reasonably be used to identify any individual and is not subject to the restrictions of this Privacy Policy.

4. Data Security Measures

The security of your personal information is a top priority for us. We implement a comprehensive set of technical, administrative, and physical security measures designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

4.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols
• Data Encryption at Rest: Sensitive data stored in our systems is encrypted using AES-256 or equivalent encryption standards
• Password Hashing: User passwords are stored using strong, one-way cryptographic hashing algorithms and are never stored in plain text
• Firewalls and Intrusion Detection: Our servers are protected by firewalls and monitored by intrusion detection and prevention systems
• Regular Security Audits: We conduct periodic vulnerability assessments and penetration testing to identify and remediate security weaknesses
• Access Controls: Access to personal data is restricted on a need-to-know basis and governed by role-based access control (RBAC) policies

4.2 Administrative Safeguards

• Employee training on data privacy and security best practices
• Confidentiality agreements with all staff members who handle personal data
• Internal data handling policies and procedures
• Incident response plans for data breaches or security events

4.3 Payment Security

We do not store full credit or debit card numbers on our own servers. All payment transactions are processed through PCI DSS-compliant payment processors. We strongly recommend that you use secure internet connections and devices when making online purchases.

4.4 Limitations

Despite our best efforts, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach affecting your rights and freedoms, we will notify you and the appropriate regulatory authorities as required by applicable law.

5. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights and providing you with transparent mechanisms to exercise them.

5.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

5.2 General Consumer Privacy Rights (All U.S. Residents)

Regardless of your state of residence, we honor the following baseline privacy rights for all users:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that inaccurate or outdated information be corrected
• Deletion: Request that we delete your personal data, subject to legal retention requirements
• Opt-Out of Marketing: Unsubscribe from our marketing communications at any time
• Data Portability: Request your data in a structured, commonly used electronic format

5.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Sending an email to: [email protected]
• Visiting our website at: pizzas-jets.click

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will notify you in writing and may extend the response period by an additional 45 days where reasonably necessary. We may need to verify your identity before processing your request to protect your personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When personal information is no longer needed for the purposes it was collected, or when you request deletion (where permitted), we will securely dispose of or anonymize the data using industry-standard methods.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertisements.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions). These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors use our website by collecting aggregated usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings to personalize your experience (e.g., language, location).
• Advertising and Targeting Cookies: Used to deliver targeted advertisements and measure the effectiveness of marketing campaigns.
• Social Media Cookies: Allow you to share content on social platforms and may track your browsing activity across sites.

7.2 Managing Your Cookie Preferences

You may control and manage your cookie preferences through your browser settings. Most web browsers allow you to refuse cookies, delete existing cookies, or alert you when a new cookie is being set. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.

For more detailed information about the cookies we use, the specific purposes they serve, and how to manage your preferences, please refer to our dedicated Cookie Policy.

8. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are under the age of 18, please do not use our website, create an account, or submit any personal information to us without the supervision of a parent or legal guardian. We strongly encourage parents and guardians to monitor and supervise their children's online activities.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verified parental consent, we will take immediate steps to delete that information from our records. If you believe that a child under the age of 13 has provided us with personal information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

9. International Data Transfers

Jet's Pizza is based in the United States and primarily serves customers located within the United States. All personal information collected through our website is stored and processed on servers located within the United States.

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our website or providing us with your personal information, you consent to the transfer of your data to the United States and the processing of your data in accordance with this Privacy Policy and applicable U.S. laws.

When we work with third-party service providers who may process data in other countries, we take contractual measures to ensure that appropriate data protection standards are maintained, consistent with applicable U.S. federal and state laws.

10. Third-Party Links and Integrations

Our website may contain links to third-party websites, social media platforms, delivery applications, and external services. These third-party services operate independently of Jet's Pizza and have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of any linked third-party websites or services.

Additionally, we may integrate third-party tools and services into our website (such as Google Maps for location services, social media share buttons, or embedded content from external platforms). These integrations may result in data being collected by those third parties directly, subject to their own privacy policies.

11. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Because there is currently no universal standard for recognizing or implementing DNT signals, our website does not currently respond to DNT signals from web browsers. However, you may manage your tracking preferences through our cookie settings and by opting out of targeted advertising as described in this Privacy Policy.

12. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Policy on our website at pizzas-jets.click
• Send you an email notification if the changes significantly affect your rights or how we use your personal information

Your continued use of our website or services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can address your concerns promptly and fairly.

13.1 Contact Us Directly

Please reach out to our privacy team using the contact information provided in Section 14. We are committed to resolving all privacy-related complaints within a reasonable timeframe.

13.2 Filing a Complaint with Regulatory Authorities

If you are a California resident and are not satisfied with our response, you have the right to file a complaint with the California Privacy Protection Agency (CPPA):

Additionally, if you believe our data practices violate federal consumer protection law, you may file a complaint with the Federal Trade Commission (FTC):

Residents of other states may also have the right to file complaints with their respective state attorneys general or consumer protection agencies. We encourage you to contact the appropriate authority in your state if you believe your privacy rights have been violated.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, please contact us using the details below:

We are dedicated to addressing your privacy concerns in a timely, transparent, and respectful manner. When you contact us regarding a privacy matter, please include sufficient information to allow us to verify your identity and understand the nature of your request. We will aim to respond to all verified requests within 45 days of receipt.

This Privacy Policy was last updated on April 11, 2026. All prior versions of this Privacy Policy are superseded by this version.